Privacy Notice
This notice explains, in practical terms, how YARDGRID JAMAICA LIMITED handles information submitted through this website.
Information we collect
We collect the information you choose to submit in order, status and agent-application forms, such as your name, WhatsApp/mobile number, email when provided, parish/location, product interest and the details needed to handle your request.
How we use it
We use submitted information to respond to enquiries, process customer requests, manage agent applications and onboarding, maintain business records, provide support, prevent misuse and operate the YardGrid system.
Customer reviews
If you submit a review, we store your chosen public display name, product, rating, review text and consent. We also hold a phone number or order reference privately to check the purchase. Only owner-approved, purchase-verified reviews are published; private contact details and order numbers are never published. You can request a correction or review removal through official support.
Website analytics
We use Google Analytics 4 and YardGrid first-party analytics to understand website traffic, product interest and conversion activity. YardGrid's own analytics records anonymous session IDs and events such as page views, product views, video plays, Savings Scan activity, WhatsApp clicks and order-request activity. YardGrid does not write customer names, phone numbers, email addresses or IP addresses into its Analytics Events sheet. Google and Cloudflare may process technical information as part of providing analytics, hosting and security services.
Who may receive it
Information may be shared internally and, where necessary to serve a request, with an authorized YardGrid agent or service provider. Cloud hosting/security and Google-based business systems may process technical or business data as part of operating the service.
Payments and sensitive credentials
This site does not collect card PINs, online-banking passwords or one-time security codes. Do not enter or send those credentials to YardGrid or an agent.
Retention
Records are kept for as long as reasonably needed for customer service, business operations, fraud prevention, accounting, contractual and legal recordkeeping purposes.
Questions or corrections
Use the official contact information on yardgridjamaica.com to request correction of information you submitted or to ask a privacy question. Some records may need to be retained where required for legitimate business or legal purposes.
Registered office (corporate address): 19 Cargill Avenue, Kingston 10, St Andrew, Jamaica.
For official contact details, return to yardgridjamaica.com.